000			01523nam a2200217Ia 4500
008			230418s9999 xx 000 0 und d
020			_a047003856X
082			_aWA 950
100			_aDillman, Don A. _d[1941-]
245		0	_aMail and internet surveys : the tailored design method
250			_a2nd ed., 2007 update with new internet, visual, and mixed-mode guide.
260			_aHoboken, N.J. _bWiley _cc2007
300			_axviii, 523 p. : ill., chart ; 25 cm.
504			_aIncludes bibliographical references (p. 435-446) and index.
500			_aI. Elements of the tailored design method -- 1. Introduction to tailored design -- 2. Writing questions -- 3. Constructing the questionnaire -- 4. Survey implementation -- 5. Reduction of coverage and sampling errors -- II. Tailoring to the survey situation -- 6. Mixed-mode surveys -- 7. Alternative questionnaire delivery: in person, to groups, and through publications -- 8. When timing is critical: diary, customer satisfaction, and election forecast surveys -- 9. Household and individual person surveys by government -- 10. Surveys of businesses and other organizations -- 11. Internet and interactive voice response surveys -- 12. Optical scanning and imaging, and the future of self-administered surveys.
650			_aMedical Statistics
650			_aSocial surveys
650			_aQuestionnaires
650			_aMedical Statistics
856			_uhttp://www.loc.gov/catdir/toc/fy0703/2006284302.html||http://www.loc.gov/catdir/enhancements/fy0811/2006284302-d.html||
999			_c997 _d997