TY - BOOK AU - Burnard, Philip TI - Effective communication skills for health professionals SN - 0748733124 U1 - W 62 PY - 1997/// CY - Cheltenham PB - Stanley Thornes KW - Communication in medicine KW - Geriatrics. Chronic Disease N1 - Bibliography: p244-259. - Includes index; Previous ed.: London? : Chapman & Hall, 1992 ER -