TY - BOOK AU - Faulkner, Ann TI - Effective interaction with patients SN - 0443042268 U1 - W 62 PY - 1992/// CY - Edinburgh; New York PB - Churchill Livingstone KW - Medicine KW - Personnel KW - Communication KW - Patients KW - Health Professions N1 - "Project 2000"--Cover; Includes bibliographical references and index ER -