TY - BOOK AU - Faulkner, Ann TI - When the news is bad : a guide for health professionals on breaking bad news SN - 0748733450 U1 - W 62 BLACKROCK HOSPICE PY - 1998/// CY - Cheltenham PB - Stanley Thornes KW - Bad news KW - Interpersonal communication KW - Confidential communications KW - Physician and patient KW - Nurse and patient KW - BLACKROCK HOSPICE KW - OUR LADY'S HOSPICE N1 - Includes bibliographic references ER -